Cisco Unified Communications Manager Express (CMXA)

Описание курса Даты и регистрация
 

Кому следует посетить

The audience for this course is an IT staff member of a small- to medium-sized business that will be supporting Cisco Unified Communications Manager Express and Cisco Unity Express.

Предварительные требования

  • A working knowledge of LANs
  • Knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals
  • No Cisco Unified Communications Manager Express and Cisco Unity Express knowledge necessary

The CMXA course is highly recommended to all individuals who administrate, configure and maintain a Cisco Unified Communications Manager Express and Cisco Unity Express solution implemented by a system integrator.

Цели курса

This course, Cisco Unified Communications Manager Express Administration (CMXA) v4.0, describes the Cisco Unified Communications Manager Express and Cisco Unity Express architecture and functionality, and more important the configuration of the system, phones and features.

Upon finishing this course, you will be able to:

  • Configure Cisco Unified Communications Manager Express
  • Configure PSTN Interfaces and Voice Dial Peers
  • Configure additional Cisco Unified Communications Manager Express Features
  • Configure Cisco Unity Express Auto Attendant
  • Configure Cisco Unity Express Voice Mail

Содержание курса

Module 1 – Configuring Cisco Unified Communications Manager Express

  • Explain Key Features and Architecture of Cisco Unified Communications Manager Express and Cisco Unity

Express

  • Cisco Unified Communications Manager Express Network Parameters Configuration
  • IP Phone registration process
  • Ephone-dn and Ephone configuration
  • Initial phone setup
  • Cisco Unified Communications Manager Express files management

Module 2 – Configuring PSTN Interfaces and Voice Dial Peers

  • Configuring analog and digital voice interfaces
  • Configuring dial peers and digit manipulation

Module 3 – Configuring additional Cisco Unified Communications Manager Express Features

  • Cisco Unified Communications Manager Express GUI features
  • SCCP phone features configuration
  • Call restriction and Class of Restriction configuration
  • Call Center features configuration
  • TAPI Support for Cisco Unified Communications Manager Express

Module 4 – Configuring Cisco Unity Express Auto Attendant and Voice Mail

  • Cisco Unity Express initialization
  • Cisco Unity Express users and groups configuration
  • Cisco Unity Express Voice Mail configuration
  • Cisco Unity Express Auto Attendant configuration

Длительность: 3 дня

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