VMware Horizon 8: поиск и устранение неполадок (Troubleshooting Bootcamp) (HTB8)

Программа курса

Course Introduction
  • Introductions and course logistics
  • Course objectives
Overview of Virtual Desktop Troubleshooting
  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
Command-Line Tools and Backup Options
  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases
Troubleshooting Horizon Linked Clone Desktops
  • Only applicable for Horizon 7.x environments
  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops
Troubleshooting Instant Clones
  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones
Windows Client
  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment
Ports and Protocols
  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems
Horizon Connection Server Troubleshooting
  • Discuss Horizon Connection Server general troubleshooting techniques
  • Identity Horizon Connection Server common issues through logs
  • Describe AD LDS replication
  • Discuss Horizon Connection Server replication common issues
  • Review and Interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from everyday infrastructure administration tasks
Unified Access Gateway Troubleshooting
  • List and identify common Unified Access Gateway deployment issues
  • Monitor the Unified Access Gateway deployment to identify health and issues
  • Identify and troubleshoot Unified Access Gateway certificate issues
  • Monitor, test, and troubleshoot network problems
  • Discuss general Unified Access Gateway troubleshooting processes
BLAST Configuration Verification
  • Discuss BLAST Codecs and Encoder Switch settings.
  • Describe how to verify BLAST configuration using logs and settings
BLAST Optimization
  • List general BLAST optimization recommendations
  • Summarize BLAST tuning recommendations that apply to WAN connections
  • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
  • Describe recommended tuning options to increase display protocol quality for all use cases and applications.
VMware Horizon Connections Troubleshooting
  • Explain Horizon connections
  • Describe the role of Primary and Secondary protocols in Horizon connections
  • Describe HTML client access connections
  • Describe Horizon connections load balancing
  • Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
  • Identify troubleshooting steps for failing Horizon load balancer connections
  • List troubleshooting steps for Horizon connections
VMware Horizon Certificates Troubleshooting
  • List Horizon certificate functions
  • Describe Horizon certificates scenarios.
  • Discuss potential challenges related to certificates in Horizon
  • Describe the troubleshooting approach to Horizon certificate issues
VMware Horizon Challenge Lab
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues